Your shopping cart is empty.
Tennant Equipment Service Plans
Protect Your Investment with Tennant Service Plans
By purchasing Tennant floor cleaning equipment, you've demonstrated a commitment to keeping your facilities in outstanding condition — clean, safe and always looking their best. Now that you’ve chosen your equipment, protect your investment by choosing a TennantTrue® Service plan to keep your equipment running optimally. Our service plans are backed by an unparalleled network of factory-trained technicians and includes genuine original equipment manufacturer parts designed for peak performance in Tennant equipment. The benefits of TennantTrue® Service begin on day one and last for the life of your machine.
BENEFITS
![Lower Total Cost of Ownership Lower Total Cost of Ownership](/content/dam/tennant/tennantco/services/service plans/reduce-cost-535x200.jpg/jcr:content/renditions/cq5dam.web.1280.1280.jpeg)
- Control your operational budget with predictable service fees.
- Reduce risk of costly breakdowns with regularly scheduled maintenance.
- Increase productivity and reduce downtime for repairs by keeping machines running optimally.
- Avoid most unexpected breakdowns and the need for expensive last-minute equipment rentals.
![Optimize Equipment Life Optimize Equipment Life](/content/dam/tennant/tennantco/services/service plans/increase-icon-535x200.jpg/jcr:content/renditions/cq5dam.web.1280.1280.jpeg)
- Keep equipment running at optimum performance levels longer with regular scheduled maintenance.
- Trust genuine TennantTrue parts built specifically for Tennant machines to deliver a higher level of clean.
- Optimize the life of your floor cleaning equipment with service by factory-certified Tennant service technicians with an average of ten years of experience.
![Optimize Performance Optimize Performance](/content/dam/tennant/tennantco/services/service plans/performance-icon-535x200.jpg/jcr:content/renditions/cq5dam.web.1280.1280.jpeg)
- Assurance machines are running at peak levels with use of TennantTrue Parts.
- Maximize equipment uptime by mitigating surprise breakdown repairs.
![Get Answers Fast Get Answers Fast](/content/dam/resources/resource-center/white-papers/cleaning-industry-challenges-and-opportunities/labor-icon.png/jcr:content/renditions/cq5dam.web.1280.1280.png)
- Get solutions on-site from Tennant's network of local service technicians.
- Get answers by phone from the Tennant Tech Line staffed by expert service representatives.
Realize Warranty Savings
Tennant Service
- Experienced in capturing warranty savings
- Equipped with OEM parts that support performance and warranty claims
3rd Party / In-House
- May not be able to seek out and capture warranty dollars
- Could also use non-OEM parts, which may affect warranty claims
Minimize Repair Time
Tennant Service
- Carry an extensive inventory of parts to speed repairs
- Familiar with equipment, so they can diagnose and fix issues efficiently
3rd Party / In-House
- May not have parts on hand, so machines may be down longer
- May not be familiar with unique parts on scrubbers and sweepers, so repairs can take longer
Learn Actionable Fleet Insights
Tennant Service
- Capture information at each service call to feed into Tennant’s IRIS® Service Reporter system
- Insights from fleet service data help you drive operational consistency and control costs
3rd Party / In-House
- In-house and 3rd party provider repairs are not aggregated into Tennant’s data set
- Harder to capture and use fleet data for decision-making
Get Tennant Expertise
Tennant Service
- Specially trained to service cleaning equipment
- Have an average tenure of 8 years
- Can quickly diagnose and address problems
- Fine with working on dirty floor cleaning equipment!
3rd Party / In-House
- Lack a Tennant Service tech’s level of knowledge of cleaning equipment
- May take longer to diagnose and repair equipment
- Less than excited to work on dirty machines
PLANS
CHOOSE THE RIGHT TENNANTTRUE® SERVICE PLAN FOR YOUR NEEDS
![Tennant gear icon Tennant gear icon](/content/dam/tennant/tennantco/services/service plans/GoldService.png/jcr:content/renditions/cq5dam.web.1280.1280.png)
Help control your budget with consistent service costs. This comprehensive service program includes coverage for planned maintenance, machine breakdowns, batteries, brushes, and most other parts.
![Tennant wrenches icon Tennant wrenches icon](/content/dam/tennant/tennantco/services/service plans/SilverService.png/jcr:content/renditions/cq5dam.web.1280.1280.png)
Gain predictability and control of routine maintenance costs. TennantTrue® Silver Service provides planned maintenance and covers select wearable parts.
![Tennant Pay as You Go Service Plan Icon Tennant Pay as You Go Service Plan Icon](/content/dam/tennant/tennantco/services/service plans/PayAsYouGo.png/jcr:content/renditions/cq5dam.web.1280.1280.png)
Receive planned maintenance at regular intervals, but only pay for services when performed based on actual labor and parts. This plan offers reduced labor costs.
COMPARE PLANS
Plan Inclusions | No Agreement | Pay as You Go | Block of Time | Silver | Gold |
AMR Silver | AMR Gold |
---|---|---|---|---|---|---|---|
Scheduled Equipment Inspection | ● | ||||||
Planned Maintenance (includes labor and travel) |
● | ● | ● | ● | ● | ||
On-Demand Breakdown Repair Service (excludes labor and travel) |
● | ● | ● | ● | ● | ||
On-Demand Breakdown Repair Service (includes labor and travel) |
● | ● | |||||
Wear to Wearable* | ● | ● | ● | ● | |||
Next Day Onsite Response** | ○ | ○ | ○ | ○ | ● | ||
Virtual Technician Support*** | ● | ● | |||||
New Equipment**** (< 6 months in service) |
● | ● | ● | ● | ● | ● | |
In-Service Equipment (> 6 months in service) |
● | ● | ● | ||||
Discounted Labor Rate for Billable Charges | ● | ● | ● | ● | ● | ● | |
Fixed Pricing | ○ | ○ | ○ | ○ | ○ | ||
Scheduled Billing (pre-pay or monthly) |
○ | ○ | ○ | ○ | ○ |
● - included
○ - optional
*Chemicals, pads and customer abuse not covered
**Next business day on-site Service Level Agreement dependent upon triage call prior to 1 p.m. CT; applies in standard direct service areas only
***Provided M – F 7AM – 6PM CST, excluding holidays
****AMR Core is only available for new equipment at time of sale
REQUEST INFO
To speak to a Tennant representative about our TennantTrue Service Plans, please fill out the form below and a you will be contacted shortly.
![Tennant Service Representative Tennant Service Representative](/content/tennant/en-source/en_br/home/service/service-plans/_jcr_content/root/responsivegrid_1095785044/column_f22f/two/image_8975.img.jpeg/1704393824678/service-t300-people-ca3.jpeg)
![](/etc.clientlibs/tennant/clientlibs/clientlib-base/resources/0.gif)