Skip to content Skip to navigation menu


My Account Help

Video will go here

My Account Tutorials

Want to learn more about My Account? Click below to view one of our helpful tutorial videos

Video will go here




Sign in at Every Visit
  1. Order TennantTrue® OEM parts and access customer-specific pricing.
  2. Track orders and shipping status.
  3. View invoice history and status.
  4. Access additional documents and resources.
  5. Schedule a service appointment and check the status of requests. 



Change Your Password
  1. Under My Account, click 'Profile'.
  2. Click 'Change Password'.
  3. Enter new password.
  4. Click 'Reset'.
  5. You will receive a confirmation message. 



Order History & Tracking
  1. Under My Account, click 'Order History'.
  2. Use ranges at top to sort your orders.
  3. Select your desired order.
  4. Scroll down to tracking number.
  5. Open tracking number on courier's website. 



View Service Requests
  1. Under My Account, click 'Profile'.
  2. Click 'Service Request'.
  3. Select request you wish to view.



View Price Books (Distributors Only)
  1. Under My Account, click 'Distributor Resources'.
  2. Select 'Price List'.
  3. Navigate to desired price book.



View Operator Training Videos
  1. From the menu bar, hover over 'Resources'.
  2. Under 'Resource Centre', select 'Operator Training Videos'.
  3. Select the machine category.
  4. Click 'Play' or select a video from the playlist to view.


All indicated Tennant trademarks and logos are property of Tennant Company and/or its affiliated or subsidiary companies.