Votre panier est vide.
Demande de renseignements au sujet de nos programmes de service
Veuillez remplir le formulaire ci-dessous et un représentant de Tennant vous contactera.
Nos programmes de service bénéficient d’un réseau inégalé de techniciens formés en usine et incluent des pièces authentiques du fabricant d’équipement d’origine conçues pour permettre à l’équipement Tennant d’obtenir des performances de pointe. Les avantages du Service TennantTrue® prennent effet dès le premier jour et s’étendent sur toute la durée de vie de la machine.
Comparer les programmes de service
Utilisez le tableau ci-dessous pour comparer les avantages de chaque programme de service TennantTrue® pour voir lequel vous convient.
Plan Inclusions | No Agreement | Pay as You Go | Block of Time | Silver | Gold |
AMR Silver | AMR Gold |
---|---|---|---|---|---|---|---|
Scheduled Equipment Inspection | ● | ||||||
Planned Maintenance (includes labor and travel) |
● | ● | ● | ● | ● | ||
On-Demand Breakdown Repair Service (excludes labor and travel) |
● | ● | ● | ● | ● | ||
On-Demand Breakdown Repair Service (includes labor and travel) |
● | ● | |||||
Wear to Wearable* | ● | ● | ● | ● | |||
Next Day Onsite Response** | ○ | ○ | ○ | ○ | ● | ||
Virtual Technician Support*** | ● | ● | |||||
New Equipment**** (< 6 months in service) |
● | ● | ● | ● | ● | ● | |
In-Service Equipment (> 6 months in service) |
● | ● | ● | ||||
Discounted Labor Rate for Billable Charges | ● | ● | ● | ● | ● | ● | |
Fixed Pricing | ○ | ○ | ○ | ○ | ○ | ||
Scheduled Billing (pre-pay or monthly) |
○ | ○ | ○ | ○ | ○ |
● - included
○ - optional
*Chemicals, pads and customer abuse not covered
**Next business day on-site Service Level Agreement dependent upon triage call prior to 1 p.m. CT; applies in standard direct service areas only
***Provided M – F 7AM – 6PM CST, excluding holidays
****AMR Core is only available for new equipment at time of sale